Privacy Policy

Effective date: 2026-02-26 · Last updated: 2026-03-03

Etiqa Health (“we,” “us,” “our”) operates the Etiqa application and website (collectively, the “Service”). This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information we collect

Information you provide:

• Email address when you sign up for the beta waitlist or create an account.
• Feedback or support messages you send us.

Information collected automatically:

• Basic usage data (searches performed, pages viewed) to improve the Service.
• Device type, operating system, and browser for compatibility and debugging.
• IP address for rate limiting and abuse prevention.

Information we do NOT collect:

• We do not collect location data, contacts, photos, or health records.
• We do not use tracking pixels or third-party advertising cookies.

2. How we use your information

• To provide product scoring, explanations, and alternative suggestions.
• To communicate with you about the beta, updates, and your account.
• To improve search quality, product data, and app performance.
• To detect and prevent abuse or fraudulent activity.

3. Data sharing

We do not sell, rent, or trade your personal information. We may share data only in these limited cases:

• Service providers: Trusted third parties that help us operate hosting, email delivery, and analytics (e.g., form processing for the beta waitlist). These providers are contractually bound to use your data only for the services they provide to us.
• Legal requirements: If required by law, regulation, or valid legal process.
• Safety: To protect the rights, safety, or property of Etiqa Health, our users, or the public.

4. Cookies & similar technologies

The website uses minimal cookies for essential functionality only (e.g., language preference). We do not use third-party advertising or tracking cookies.

5. Data retention

We retain your information only as long as necessary to provide the Service and fulfill the purposes described in this policy. Beta waitlist emails are retained until launch or until you request removal. You may request deletion at any time.

6. Your rights & choices

• You can use core features as a guest without providing personal information.
• You can request access to, correction of, or deletion of your personal data at any time.
• You can unsubscribe from communications by contacting us or using the unsubscribe link in any email.
• You can request a copy of the data we hold about you.

To exercise any of these rights, contact us at team@lirium.ai. We will respond within 30 days.

7. Data security

We use industry-standard security measures to protect your information, including encrypted transmission (HTTPS) and secure storage. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. International users

The Service is operated from Panama. If you access the Service from outside Panama, your information may be transferred to and processed in Panama or other jurisdictions where our service providers operate. By using the Service, you consent to this transfer.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or via email. The “Last updated” date at the top reflects the most recent revision.

11. Contact

Privacy questions or data requests: team@lirium.ai